Papers & Press
Ideas That Move Markets
Rigorous research, independent coverage, and validated expertise on the future of trust, visibility, and influence in the age of AI.
Books
Forbes
- The Era Of Marketing Governance: Why Trust Is Now A Board-Level Issue
- Common But Outdated KPIs And What To Track Instead
- The Customer Trusted The AI, Then It Sold Them Boots
- 20 Ways Professionals Can Overcome Being Underestimated
- 20 Ways AI May Impact The Traditional Career Ladder
- 20 Experts Share Advice For Aspiring Entrepreneurs
- 20 Experts Share Lessons Big Businesses Can Learn From Small Players
- Trust As KPI: Why Safe Beats Sexy In The Age Of AI
- The Trust Deficit: Why No One's Buying And What To Do About It
Featured writing & commentary
- Let's Talk: How do I build a performance system that motivates my team without all the red tape?
- RAMMP Unveils Free AI Plug for Real-Time Customer Trust Analysis
- Let's Talk: Is my customer data secure in the cloud, and how can I be sure?
- RAMMP launches free AI plug-in to diagnose marketing campaign weaknesses before deployment
- New RAMMP AI Tool Lets Businesses Diagnose Marketing Campaigns Before Launch For Free
- Recession On The Horizon: ANZ CMOs Unpack How Marketing Must Shift As Pressure Builds
- Let's Talk: The Daily Time Traps Costing Small Businesses, And What Actually Fixes Them
- Stop Creating Content – Start Designing Decisions
- Is Your Content Calendar Eroding Customer Trust?
- International Women's Day: Equity in Advertising and Marketing Technology across APAC
- International Women's Day: Balancing the Scales in Technology
- Rooms Shape Power: How Culture Signals Exclude Women in Tech
- Can You Really Know If Customers Trust Your Brand Without Fancy Analytics?
- Marketing & Advertising Leaders Share What Career Equity Looks Like Ahead of International Women's Day
- International Women's Day: Balancing the Scales in Advertising and Marketing
- Tech Leaders Discuss Success In Leadership Today
- Future Proofing Your Marketing Career In The Age Of AI
- Dr. Anna Harrison of RAMMP On How Artificial Intelligence Can Solve Business Problems
- Content is no longer for ranking, it's for being remembered
- RAMMP Expands Beyond Tourism as Company Achieves Significant Growth Milestone
- Experts Weigh In On Marketing's Redundancy Crisis In The Age Of AI
- The Next Wave: CX, AI, and Personalisation Transforming 2026 Marketing
- CX, Personalisation and AI Trends for 2026
- Why Most Websites Feel Like Bad First Dates
- Can AI replace your marketing agency? We asked the experts
- Let's talk about how founders stay motivated through the grind
- AI, SEO and the Rise of Brand Authority: Experts Reveal What Matters Now
- What Even Is Trust?
- AI Tools That Will Help Scale Your Business in 2025
Talks, podcasts & broadcast
- Stop Ghosting AI: How to Design Websites That Convert Humans and Get Chosen by Agents
- Search After SEO: Visibility in the AI Era
- AI for Tourism: The Small Biz Advantage
- Launching thnx — live on Sunrise TV, and featured at the Microsoft Inspire 2019 keynote
- Branding, Data and Strategic Insights
- Forming and Building Stronger Brand Relationships through Digital
- How to Build Brand Loyalty in a Digital World
- After the PhD
- Airports: Where You Go to Wait
- Designing the Special Sauce for SaaS
- Decisions Considered Harmful
- Building High Performance Product Teams
- The secrets of designing better-converting websites
- User testing like a #boss (video course)
Academic papers
- Righting Writing's Wrongs: Toward Effective Writing Partnerships between Humans and AI
- A New Model for Airport Passenger Segmentation
- Principles of Experience Design for Airport Terminals
- Deconstructing Expected Passenger Experience in Airports
- The Future Passenger Experience: A Shift from Physical to Virtual Design
- Beyond Wearables: Experiences and Trends in Design of Portable Medical Devices
- A Kansei Approach to Passenger Terminal Design
- Bigger Is Not Better: A New Approach to Terminal Design
- Experience Design Principles for Passenger Terminals
- Challenges in Passenger Terminal Design: A Conceptual Model of Passenger Experience